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V10.44: Innovation Check In

V10.44: Innovation Check In

Innovation; however trite it may sound in the latest management manifesto, it is a truly important word, with so many meanings.  As leaders, we place a high emphasis on success and progress, but how do we get there? How do we achieve success and propel our company forward? Innovation, that’s how!

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V10.42: Smelling Your “Cheese”

V10.42: Smelling Your “Cheese”

Constant communication with your customers is absolutely essential to the success of your business. It is critical to maintaining the pulse of your operation. You have to know exactly what it is that your customers want and need from you; otherwise you will become stagnant and obsolete. “If we don’t change, we could become extinct.” I think this quote from Who Moved My Cheese, written by Dr. Spencer Johnson, is a great example of what happens when we do not talk to our customers…someone will move your “cheese.”

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