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V3.50:  The Voice Of Your Customer

V3.50: The Voice Of Your Customer

I have been reading a lot lately on how to become a Social CEO as well as about the value your employees’ first hand conversations with your customers to uncover not only what it is they want but more importantly what they need. But, what if there was an easy way to...
V2.20: Enlightened Vampirism

V2.20: Enlightened Vampirism

Yes, vampires exist and you probably know a few of them.  And no, I’m not referring to the ones from Bram Stoker or Anne Rice or Charlaine Harris or J.R. Ward or Stephanie Meyer or any that are of the blood sucking variety.  For the purposes of this conversation I’d...